Privacy Policy

This privacy policy sets out how Ziipy uses and protects any information that you give Ziipy when you use this website. Ziipy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Ziipy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7th Jan. 2025.

What We Collect

• Name, Shop name both (Sender & Receiver).
• Contact information including email address.
• Demographic information such as postcode, preferences, and interests.
• Other information relevant to customer surveys and/or offers.

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal Record Keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails, SMSs, and make voice calls about new products, special offers, or other information which we think you may find interesting using the email address and mobile number which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS, voice, or mail. We may use the information to customize the website according to your interests.

You may specifically opt-out of the above in accordance with the Telecom Commercial Communications Customer Preference Regulations, 2018 or otherwise specified. In case you wish to opt out of the same, please contact us at +91-9875750072.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not retain any information collected from you for any longer than is reasonably required by us for the purpose of our services or such period as may be required by applicable laws in India.

Disclosure

We may disclose to third-party services certain personally identifiable information listed below:

• Information you provide us such as name, email, mobile phone number, language.
• Information we collect as you access and use our service, including device information, location, and network carrier.

This information is shared with third-party service providers so that we can:

• Personalize the website for you so you get the smoothest experience.
• Perform behavioral analytics.

Link to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website, which may also be in the form of a banner advertisement. We do not sell, share, rent, or trade the information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question and may contact that third party directly.

Your Rights and Data Access

You may request details of personal information which we hold about you under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. If you would like a copy of the information held on you, please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us and contact our support team as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You can also withdraw your consent by contacting us. Such withdrawal will result in discontinuance of the services for which such information is required.

Contact Us

If there are any questions regarding this privacy policy or if you wish to report a breach of the Privacy Policy, you may contact us using the information on the support page.

Grievance Officer

In accordance with the Information Technology Act, 2000 (including amendments thereto) and rules made thereunder, the contact details of the Grievance Officer are provided below: