You can track your parcel using the tracking number provided once your parcel has been shipped. Visit our 'Track Parcel' page and enter your tracking number to get real-time updates.

The maximum weight for a parcel is 65 kg. Parcels exceeding this weight may require special handling or shipping arrangements.

To cancel a delivery, please contact our support team as soon as possible. If the parcel has not yet been shipped, cancellation is possible with a full refund.

Yes, we offer international shipping to most countries. Please check our 'Shipping Rates' page for more details and country-specific information.

Delivery charges are calculated based on the weight, dimensions of the parcel, and the delivery destination. Use our shipping calculator to get an accurate quote.